I have actually emailed/called/texted the business a number of times with no reaction. I have requested a refund and nobody has actually answered me - Slabway Massage Chair $1499.98. I would suggest not to waste your tough generated income on this company. I will be contacting the Lawyer General to file a complaint regarding PIECE. Purchaser Be Careful!!!!!! Hello Michael, We seriously regret the clear frustration and hassle you have experienced concerning your current order with Slabway.
Examining your order history, I do see your order was developed December fourth and that there was a label produced on December 7. Your package was labeled and all set for pickup. Unfortunately, our shipping partner has actually been consistently experiencing a surplus in volume and have actually been unable to fulfill the need.
We comprehend this is not the experience you were buying into, and we do appreciate your understanding of the existing scenarios affecting our providers nationwide. In relation to your experience with our client service team, we comprehend that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our team's workload (Slabway Shiatsu Massage Chair).
We acknowledge that we failed to fizzle in this circumstances. For that we apologize. Our records do show that your order was provided on December 22nd. We hope that you have actually been satisfied with your purchase and find terrific use of the Slabway Shiatsu Foot Massager. i got my foot massager been wanting to return because the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with an invoice Number ******************** for 1297.
00 installation cost was told it will shipped in 3 days. Contacted 3 days stated it shipped 4 days back after a week they do not respond to the phone and inform you to talk with their website which never address you back. They will keep you waiting sent out numerous email with the same reaction will return with you later on.
Called XPO LOGISITICS and they stated they do not even see any tickets produced to come to them. This company is a rip-off and I'm going to do my finest in finding a legal representative to invest sufficient cash to get them to reimburse my refund, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is an overall scamI acquired 3 Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to deliver and arrive coming from Utah to Illinois on truck that took 2 days once it was loaded on the truck from the plant we eliminated from package set it up plugged it in the chair went into a complete recline mode and has not came out of it considering that I have actually tried to call Slabway numerous times through email call and have actually yet been able to speak to a live person I continually get emails back from them mentioning that they will have a support member contact me within 72 hours within 12 hours I get an email back from them letting them know due to inactivity of the e-mail they are canceling and closing the RMA I intern reply and then they again tell me that it's going to be 72 hours prior to a representative contacts me once again I get another email stating that they're closing the RMA support ticket I've been trying to follow this business anywhere I can to leave Negative feedback on this business due to the piss bad action that I receive from their assistance teams I think anyone seeking to buy any of their items need to extremely take a look at all their feedback's I have no concept the real count of how many bulls ** t positive feedback's they're publishing however I can't believe that they're getting that manyHi Rodney, We use our sincerest apologies regarding the functionality concerns you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Amazon.
Our records reveal that on Dec 15, 2020 you received a message from care@slabway. com recommending that you examine the fuse situated on the back of your chair (Slabway Massage Chair Reviews). We have actually received no more interaction from you notifying us if that resolved your issue. In relation to your experience with our client service team, we comprehend that our service has actually taken a hit this holiday.
We are doing all that we can with the resources readily available to us to provide a good experience to each and every consumer. We acknowledge that we failed to fizzle in this instance. For that we apologize - Slabway Massage Chair Amazon. We await your action. Thank YouI bought a foot massager. Site stated 2-4 day shipment time.
I called number noted and it is a recording that just keeps duplicating. States to get on chat on the web site. I got in touch with chat, said "currently responding in under 15 minutes". I have been on chat for 44 mins at this minute and no contact. Ro-bot states "regular wait time 5-15 mins.
I think this location is a fraud and i am going to call credit card to stop payment. Slabway One Massage Chair. I DO NOT RECOMMEND buying anything from this badly run clothing (if they are a genuine attire). BUYER BE CAREFUL!!!!!! Hello Ian, We regards are sorry for any frustration or inconvenience you have experienced. Sadly, our shipping partner has actually been consistently experiencing a surplus in volume and have actually been not able to fulfill the demand.
We understand this is not the experience you were purchasing into, and we do appreciate your understanding of the present situations impacting our providers nationwide. In relation to your experience with our customer support group, we understand that our service has actually taken a hit this holiday season (Slabway Massage Chair Review). It is our busiest time of the year and this year's events have more than tripled our group's workload.
We acknowledge that we failed to fizzle in this circumstances. For that we say sorry. Our records do reveal that your order was delivered on December 17th. We hope that you have actually been pleased with your purchase and discover excellent use of the Slabway Shiatsu Foot Massager - Slabway Massage Chair Reviews. Put an order on 12/4/20 and the order was canceled mid shipment without any additional description!? I've called multiple times, sent out emails utilized the chat widget they recommended and also connected to them via all social media platforms and no reaction no reply simply no explanation.
I would like a complete refund for the foot massager and 1 year service warranty I purchased. Tonya L ****** Hello There Tonya, We truly regret the clear frustration and trouble you have actually experienced regarding your recent order with Slabway (Slabway Massage Chair Pic). This is not our intent and not the experience we desire for our consumer.
This was due to a mistake in communication with the pickup at our fulfillment center. Your package was labeled and all set for pickup. Regrettably, our shipping partner has actually been consistently experiencing a surplus in volume and have been unable to satisfy the need (Slabway Massage Chair $1499.98). As such, we have actually likewise been not able to guarantee our shipping timespan with the same certainty we previously were able to.
In relation to your experience with our customer service team, we understand that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our group's work. We are doing all that we can with the resources readily available to us to provide an excellent experience to each and every consumer (Slabway One Massage Chair).
For that we apologize. Our records reveal that you have actually received the complete refunds as asked for. We hope for the opportunity to restore your trust in the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and dealing with on a Friday night at 11:50 pm. They mentioned due to the COVID shipping would be postponed.
I discovered the product they were offering might be bought for $67. 99 and $87. 99 on Amazon with complimentary shipping. I immediately attempted to cancel my order. I sent an email I contacted the phone, for which there was no reaction. It was now around 12:20. I finally received a response by Monday early morning telling me the order had actually delivered.
However, it was not deliverable due to the fact that they had an incorrect apartment or condo number. I contacted UPS and inquired to go back to sender. They did return to Slabway and I did get my refund minus $20 for shipping. I am still pissed. They need to not have charged me for shipping. Nevertheless, I will make it understood that they are charging double or more of the expense of their items.
It is your responsibility to do so. You will be taken advantage of if you do not. I received my foot massager and it worked once then stopped. Now no one gets the phone and won't address their own chat bot. It's ludicrous. I want my money back. Hey Francis, We regret any disappointment you have experienced concerning the performance of your Slabway Shiatsu Foot Massager as well as the frustration experienced with our consumer assistance as of late. Their refund policy for their incompetence is ridiculous. Do not do business with these individuals. Go through ******. I ordered a foot massager Nov 26, used it when and it triggered me sever discomfort. I called, chatted on their website still no return slip on 12/4/2020. I wish I would have read their reviews prior to purchasing from this business.
I will keep your company on blast for this - Slabway Full Body Massage Chair. The power of social media. We are sorry to hear your Slabway purchase did not fit your needs. Our records show that your order was approved for a refund and that you selected the option to have Slabway provide a return mailing slip with the understanding that the cost of the return label would be subtracted from your refund quantity.
At this time, if you wish to proceed with the return process you've initiated, we ask that you please reply to the assistance email thread confirming you 'd with to continue. BBB Service Profiles may not be recreated for sales or promotional purposes. BBB Organization Profiles are provided entirely to help you in exercising your own best judgment.
Nevertheless, BBB does not validate the accuracy of info provided by 3rd parties, and does not ensure the precision of any details in Business Profiles - Slabway Shiatsu Massage Chair. When thinking about grievance info, please consider the business's size and volume of deals, and understand that the nature of grievances and a company's responses to them are typically more vital than the number of complaints.
BBB Business Profiles go through alter at any time. If you select to do service with this company, please let business know that you got in touch with BBB for a BBB Organization Profile. As a matter of policy, BBB does not back any item, service or business - Slabway Shiatsu Massage Chair Reviews.
On The Spot Massage is your California Bay Location and East Bay chair massage specialist. We think chair massage is excellent - Slabway Massage Chair Reviews...
Massage Chairs are intricate devices with great deals of moving parts and advanced computer system elements, so things can go wrong. However it's very little different from a car, it depends on how you use it and how you look after it that will identify the length of time it lasts. So what can break in a massage chair? The most common circumstances of things on a massage chair breaking are those bumps and bruises that can take place during delivery.