I have actually emailed/called/texted the company numerous times with no reaction. I have actually requested a refund and no one has actually addressed me - Slabway One Massage Chair. I would suggest not to waste your tough generated income on this business. I will be getting in touch with the Chief law officer to submit a complaint regarding SLAB. Purchaser Beware!!!!!! Hi There Michael, We sincerely are sorry for the clear aggravation and inconvenience you have experienced concerning your recent order with Slabway.
Looking over your order history, I do see your order was created December fourth and that there was a label developed on December 7. Your package was identified and ready for pickup. Unfortunately, our shipping partner has actually been consistently experiencing a surplus in volume and have been unable to satisfy the need.
We understand this is not the experience you were purchasing into, and we do value your understanding of the present situations impacting our carriers nationwide. In relation to your experience with our customer service group, we comprehend that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our team's workload (Slabway Massage Chair $1499.98).
We recognize that we stopped working to fizzle in this circumstances. For that we ask forgiveness. Our records do show that your order was delivered on December 22nd. We hope that you have actually been pleased with your purchase and find terrific use of the Slabway Shiatsu Foot Massager. i received my foot massager been desiring to return since the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with a billing Number ******************** for 1297.
00 installation fee was informed it will shipped in 3 days. Contacted 3 days said it shipped 4 days earlier after a week they do not respond to the phone and tell you to chat with their site which never ever address you back. They will keep you waiting sent numerous e-mail with the exact same reaction will return with you later on.
Called XPO LOGISITICS and they stated they do not even see any tickets produced to come to them. This company is a scam and I'm going to do my best in finding a lawyer to spend adequate cash to get them to refund my money back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is a total scamI purchased three Slabway products The foot massager the leg massager in the chair it took 23 days for the chair to ship and arrive originating from Utah to Illinois on truck that took 2 days once it was loaded on the truck from the plant we eliminated from package set it up plugged it in the chair entered into a complete recline mode and has not came out of it since I've attempted to contact Slabway many times via email phone calls and have yet had the ability to talk with a live individual I continually get e-mails back from them specifying that they will have an assistance member contact me within 72 hours within 12 hours I get an email back from them letting them know due to lack of exercise of the email they are canceling and closing the RMA I intern reply and then they once again inform me that it's going to be 72 hours prior to a representative contacts me again I get another email stating that they're closing the RMA support ticket I have actually been attempting to follow this company anywhere I can to leave Unfavorable feedback on this company due to the piss poor response that I get from their assistance groups I think anyone looking to purchase any of their products must extremely look at all their feedback's I have no concept the actual count of how lots of bulls ** t positive feedback's they're publishing but I can't think that they're getting that manyHi Rodney, We provide our sincerest apologies relating to the performance concerns you have actually experienced with your Slabway Shiatsu Massage Chair. Reviews Of Slabway Massage Chair.
Our records reveal that on Dec 15, 2020 you received a message from care@slabway. com suggesting that you check the fuse situated on the back of your chair (Slabway Massage Chair Special Discount). We have received no further interaction from you notifying us if that resolved your problem. In relation to your experience with our client service group, we comprehend that our service has taken a hit this holiday season.
We are doing all that we can with the resources readily available to us to offer an excellent experience to each and every customer. We acknowledge that we stopped working to fizzle in this circumstances. For that we ask forgiveness - Slabway Massage Chair Amazon. We await your reaction. Thank YouI bought a foot massager. Site stated 2-4 day shipment time.
I called number listed and it is a recording that simply keeps duplicating. States to get on chat on the internet site. I got in touch with chat, stated "currently responding in under 15 minutes". I have actually been on chat for 44 mins at this minute and no contact. Ro-bot says "regular wait time 5-15 mins.
I believe this place is a rip-off and i am going to call charge card to stop payment. Reviews Of Slabway Massage Chair. I DO NOT RECOMMEND purchasing anything from this badly run clothing (if they are a genuine outfit). BUYER BE CAREFUL!!!!!! Hi Ian, We regards regret any frustration or inconvenience you have experienced. Regrettably, our shipping partner has been regularly experiencing a surplus in volume and have been not able to fulfill the demand.
We understand this is not the experience you were purchasing into, and we do value your understanding of the present situations affecting our providers nationwide. In relation to your experience with our customer support group, we comprehend that our service has taken a hit this holiday season (Slabway Massage Chair Amazon). It is our busiest time of the year and this year's events have more than tripled our group's work.
We recognize that we failed to miss out on the mark in this instance. For that we ask forgiveness. Our records do reveal that your order was provided on December 17th. We hope that you've been satisfied with your purchase and discover excellent usage of the Slabway Shiatsu Foot Massager - Slabway Massage Chair Pic. Put an order on 12/4/20 and the order was canceled mid delivery with no additional description!? I've called numerous times, sent e-mails used the chat widget they suggested and likewise connected to them through all social media platforms and no response no reply just no description.
I would like a full refund for the foot massager and 1 year warranty I acquired. Tonya L ****** Hello There Tonya, We regards are sorry for the clear frustration and inconvenience you have actually experienced regarding your current order with Slabway (Slabway Full Body Massage Chair). This is not our intention and not the experience we desire for our consumer.
This was because of a mistake in communication with the pickup at our fulfillment center. Your bundle was labeled and all set for pickup. Sadly, our shipping partner has actually been consistently experiencing a surplus in volume and have been unable to satisfy the demand (Slabway Massage Chair). As such, we have also been unable to ensure our shipping time frames with the exact same certainty we previously had the ability to.
In relation to your experience with our customer care group, we comprehend that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our team's workload. We are doing all that we can with the resources available to us to provide a great experience to each and every client (Slabway Massage Chair).
For that we say sorry. Our records show that you have gotten the full refunds as asked for. We expect the opportunity to regain your trust in the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and handling on a Friday night at 11:50 pm. They stated due to the COVID shipping would be delayed.
I discovered the product they were offering might be purchased for $67. 99 and $87. 99 on Amazon with complimentary shipping. I immediately tried to cancel my order. I sent out an email I called on the phone, for which there was no response. It was now approximately 12:20. I finally got a response by Monday early morning telling me the order had actually shipped.
Nevertheless, it was not deliverable because they had an inaccurate house number. I called UPS and asked them to go back to sender. They did return to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They must not have actually charged me for shipping. Nevertheless, I will make it understood that they are charging double or more of the expense of their items.
It is your obligation to do so. You will be taken advantage of if you do not. I got my foot massager and it worked once then stopped. Now nobody selects up the phone and will not address their own chat bot. It's outrageous. I desire my refund. Hello there Francis, We regret any aggravation you have actually experienced relating to the performance of your Slabway Shiatsu Foot Massager in addition to the aggravation experienced with our client support since late. Their refund policy for their incompetence is ridiculous. Do refrain from doing organization with these people. Go through ******. I ordered a foot massager Nov 26, utilized it once and it triggered me sever discomfort. I called, chatted on their site still no return slip on 12/4/2020. I want I would have read their evaluations prior to buying from this business.
I will keep your company on blast for this - Slabway Shiatsu Massage Chair. The power of social networks. We are sorry to hear your Slabway purchase did not suit your needs. Our records show that your order was authorized for a refund and that you selected the option to have Slabway supply a return mailing slip with the understanding that the cost of the return label would be subtracted from your refund quantity.
At this time, if you want to continue with the return process you have actually started, we ask that you please reply to the assistance email thread validating you 'd with to continue. BBB Organization Profiles may not be replicated for sales or marketing purposes. BBB Service Profiles are provided entirely to assist you in exercising your own finest judgment.
However, BBB does not verify the precision of details offered by third celebrations, and does not ensure the precision of any details in Company Profiles - Slabway Massage Chair Pic. When considering problem information, please take into consideration the business's size and volume of deals, and comprehend that the nature of problems and a firm's responses to them are typically more important than the variety of complaints.
BBB Organization Profiles go through alter at any time. If you choose to do company with this service, please let the business understand that you called BBB for a BBB Service Profile. As a matter of policy, BBB does not endorse any item, service or company - Slabway Massage Chair Reviews.
On The Area Massage is your California Bay Location and East Bay chair massage expert. We think chair massage is fantastic - Slabway Massage Chair Reviews...
Massage Chairs are intricate makers with great deals of moving parts and advanced computer elements, so things can go wrong. But it's very little different from a car, it depends upon how you use it and how you take care of it that will determine how long it lasts. So what can break in a massage chair? The most common circumstances of things on a massage chair breaking are those bumps and contusions that can take place throughout delivery.