I have actually emailed/called/texted the business numerous times with no response. I have requested a refund and nobody has answered me - Slabway Massage Chair Pic. I would recommend not to waste your hard earned money on this company. I will be contacting the Attorney general of the United States to submit a grievance concerning SLAB. Purchaser Be Careful!!!!!! Hey There Michael, We sincerely are sorry for the clear disappointment and hassle you have actually experienced concerning your recent order with Slabway.
Looking over your order history, I do see your order was developed December fourth which there was a label developed on December 7. Your package was identified and all set for pickup. Unfortunately, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been not able to satisfy the demand.
We understand this is not the experience you were buying into, and we do value your understanding of the present scenarios affecting our providers nationwide. In relation to your experience with our customer care group, we understand that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our group's workload (Slabway Massage Chair $1499.98).
We acknowledge that we stopped working to fizzle in this instance. For that we say sorry. Our records do reveal that your order was delivered on December 22nd. We hope that you have actually been satisfied with your purchase and find excellent use of the Slabway Shiatsu Foot Massager. i received my foot massager been wishing to return due to the fact that the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with a billing Number ******************** for 1297.
00 installation fee was told it will shipped in 3 days. Employed 3 days stated it shipped 4 days back after a week they do not answer the phone and inform you to talk with their website which never ever address you back. They will keep you waiting sent a number of email with the very same reaction will return with you later.
Called XPO LOGISITICS and they specified they do not even see any tickets created to come to them. This company is a scam and I'm going to do my finest in finding an attorney to invest adequate money to get them to refund my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is a total scamI acquired 3 Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to deliver and show up originating from Utah to Illinois on truck that took two days once it was filled on the truck from the plant we eliminated from the box set it up plugged it in the chair went into a full recline mode and has not came out of it considering that I've attempted to get in touch with Slabway various times via email phone calls and have yet had the ability to talk with a live person I continuously get e-mails back from them mentioning that they will have an assistance member call me within 72 hours within 12 hours I get an e-mail back from them letting them understand due to inactivity of the email they are canceling and closing the RMA I intern reply and then they once again tell me that it's going to be 72 hours prior to a representative contacts me again I get another e-mail stating that they're closing the RMA support ticket I have actually been trying to follow this business anywhere I can to leave Unfavorable feedback on this business due to the piss bad response that I receive from their assistance teams I think anybody seeking to acquire any of their products need to highly take a look at all their feedback's I have no concept the real count of the number of bulls ** t favorable feedback's they're publishing but I can't think that they're getting that manyHi Rodney, We offer our sincerest apologies relating to the performance issues you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway One Massage Chair.
Our records reveal that on Dec 15, 2020 you got a message from care@slabway. com advising that you check the fuse located on the back of your chair (Slabway One Massage Chair). We have actually gotten no further interaction from you notifying us if that fixed your concern. In relation to your experience with our customer support group, we comprehend that our service has taken a hit this holiday.
We are doing all that we can with the resources available to us to supply a great experience to each and every customer. We acknowledge that we failed to miss the mark in this instance. For that we ask forgiveness - Slabway Full Body Massage Chair. We await your action. Thank YouI purchased a foot massager. Site stated 2-4 day shipment time.
I called number noted and it is a recording that simply keeps repeating. States to get on chat online website. I contacted chat, said "presently responding in under 15 minutes". I have been on chat for 44 mins at this minute and no contact. Ro-bot states "typical wait time 5-15 mins.
I think this place is a scam and i am going to get in touch with charge card to stop payment. Slabway Massage Chair Special Discount. I DO NOT RECOMMEND buying anything from this inadequately run clothing (if they are a real outfit). PURCHASER BE CAREFUL!!!!!! Hi There Ian, We genuinely are sorry for any disappointment or hassle you have experienced. Unfortunately, our shipping partner has been consistently experiencing a surplus in volume and have been unable to satisfy the demand.
We comprehend this is not the experience you were buying into, and we do appreciate your understanding of the present scenarios impacting our providers nationwide. In relation to your experience with our customer service group, we understand that our service has actually taken a hit this vacation season (Slabway Full Body Massage Chair). It is our busiest time of the year and this year's occasions have more than tripled our team's work.
We recognize that we stopped working to fizzle in this instance. For that we say sorry. Our records do reveal that your order was provided on December 17th. We hope that you've been satisfied with your purchase and discover excellent use of the Slabway Shiatsu Foot Massager - Reviews Of Slabway Massage Chair. Placed an order on 12/4/20 and the order was canceled mid shipment with no more explanation!? I've called multiple times, sent e-mails utilized the chat widget they suggested and also connected to them by means of all social networks platforms and no response no reply just no description.
I would like a complete refund for the foot massager and 1 year guarantee I purchased. Tonya L ****** Hello There Tonya, We sincerely regret the clear frustration and inconvenience you have actually experienced regarding your recent order with Slabway (Reviews Of Slabway Massage Chair). This is not our intent and not the experience we want for our customer.
This was due to an error in communication with the pickup at our fulfillment center. Your bundle was labeled and all set for pickup. Unfortunately, our shipping partner has been consistently experiencing a surplus in volume and have been unable to meet the demand (Slabway Massage Chair). As such, we have actually also been unable to ensure our shipping timespan with the very same certainty we previously were able to.
In relation to your experience with our customer care group, we comprehend that our service has taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our team's work. We are doing all that we can with the resources readily available to us to provide an excellent experience to each and every customer (Slabway Full Body Massage Chair).
For that we say sorry. Our records show that you have actually gotten the full refunds as requested. We hope for the chance to restore your trust in the future. I acquired a Shiatsu Footmassager for $119 +19. 99 shipping and managing on a Friday night at 11:50 pm. They mentioned due to the COVID shipping would be delayed.
I found the item they were offering might be acquired for $67. 99 and $87. 99 on Amazon with complimentary shipping. I immediately tried to cancel my order. I sent an e-mail I called on the phone, for which there was no response. It was now around 12:20. I finally got an action by Monday morning informing me the order had delivered.
However, it was not deliverable since they had an inaccurate apartment number. I called UPS and asked to go back to sender. They did return to Slabway and I did get my refund minus $20 for shipping. I am still pissed. They must not have actually charged me for shipping. However, I will make it known that they are charging double or more of the expense of their products.
It is your responsibility to do so. You will be taken benefit of if you do not. I received my foot massager and it worked when then stopped. Now nobody selects up the phone and won't answer their own chat bot. It's ridiculous. I desire my cash back. Hi there Francis, We regret any disappointment you have actually experienced relating to the functionality of your Slabway Shiatsu Foot Massager in addition to the aggravation experienced with our consumer support as of late. Their refund policy for their incompetence is absurd. Do not do service with these individuals. Go through ******. I purchased a foot massager Nov 26, utilized it when and it caused me sever pain. I called, chatted on their website still no return slip on 12/4/2020. I wish I would have read their reviews before purchasing from this company.
I will keep your business on blast for this - Slabway Massage Chair Amazon. The power of social media. We are sorry to hear your Slabway purchase did not match your needs. Our records show that your order was approved for a refund and that you picked the choice to have Slabway supply a return mailing slip with the understanding that the cost of the return label would be subtracted from your refund quantity.
At this time, if you wish to continue with the return process you've started, we ask that you please reply to the assistance e-mail thread verifying you 'd with to continue. BBB Company Profiles may not be replicated for sales or marketing purposes. BBB Company Profiles are offered exclusively to help you in exercising your own finest judgment.
Nevertheless, BBB does not verify the precision of details provided by 3rd parties, and does not ensure the accuracy of any information in Company Profiles - Slabway Shiatsu Massage Chair Reviews. When considering grievance info, please take into consideration the company's size and volume of transactions, and understand that the nature of grievances and a firm's responses to them are typically more crucial than the variety of complaints.
BBB Service Profiles go through change at any time. If you pick to do company with this organization, please let business understand that you called BBB for a BBB Company Profile. As a matter of policy, BBB does not back any item, service or business - Reviews Of Slabway Massage Chair.
On The Area Massage is your California Bay Area and East Bay chair massage specialist. Our company believe chair massage is terrific - Slabway Massage Chair Amazon...
Massage Chairs are intricate devices with great deals of moving parts and advanced computer parts, so things can fail. But it's not much different from a car, it depends on how you utilize it and how you take care of it that will identify for how long it lasts. So what can break in a massage chair? The most common instances of things on a massage chair breaking are those bumps and swellings that can occur during delivery.