I have emailed/called/texted the company numerous times with no action. I have actually requested a refund and nobody has actually addressed me - Slabway Shiatsu Massage Chair. I would recommend not to waste your hard earned money on this company. I will be calling the Chief law officer to file a grievance regarding PIECE. Purchaser Beware!!!!!! Hey There Michael, We sincerely regret the clear aggravation and hassle you have experienced regarding your current order with Slabway.
Looking over your order history, I do see your order was developed December fourth which there was a label developed on December 7. Your plan was identified and ready for pickup. Regrettably, our shipping partner has been consistently experiencing a surplus in volume and have actually been not able to satisfy the need.
We understand this is not the experience you were purchasing into, and we do value your understanding of the current scenarios affecting our carriers nationwide. In relation to your experience with our customer support team, we understand that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our group's work (Slabway Massage Chair $1499.98).
We recognize that we stopped working to miss out on the mark in this circumstances. For that we say sorry. Our records do show that your order was delivered on December 22nd. We hope that you've been satisfied with your purchase and discover excellent use of the Slabway Shiatsu Foot Massager. i got my foot massager been desiring to return because the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with a billing Number ******************** for 1297.
00 installation charge was informed it will delivered in 3 days. Called in 3 days said it shipped 4 days earlier after a week they do not respond to the phone and tell you to talk with their site which never ever address you back. They will keep you waiting sent numerous email with the exact same action will return with you later on.
Called XPO LOGISITICS and they specified they do not even see any tickets developed to come to them. This company is a fraud and I'm going to do my best in discovering a lawyer to spend enough money to get them to reimburse my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is an overall scamI purchased three Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to ship and get here originating from Utah to Illinois on truck that took two days once it was packed on the truck from the plant we removed from package set it up plugged it in the chair entered into a complete recline mode and has not came out of it because I have actually tried to get in touch with Slabway numerous times by means of email telephone call and have yet had the ability to talk with a live person I constantly get emails back from them stating that they will have a support member contact me within 72 hours within 12 hours I get an e-mail back from them letting them know due to lack of exercise of the e-mail they are canceling and closing the RMA I intern reply and after that they once again tell me that it's going to be 72 hours prior to a representative contacts me again I get another e-mail stating that they're closing the RMA support ticket I've been attempting to follow this company anywhere I can to leave Negative feedback on this company due to the piss poor action that I receive from their assistance teams I believe anyone aiming to buy any of their products should highly take a look at all their feedback's I have no idea the real count of how numerous bulls ** t favorable feedback's they're posting but I can't believe that they're getting that manyHi Rodney, We provide our sincerest apologies regarding the functionality issues you have experienced with your Slabway Shiatsu Massage Chair. Slabway Full Body Massage Chair.
Our records reveal that on Dec 15, 2020 you got a message from care@slabway. com suggesting that you examine the fuse situated on the back of your chair (Slabway Massage Chair). We have gotten no more communication from you informing us if that fixed your problem. In relation to your experience with our customer support group, we understand that our service has actually taken a hit this holiday.
We are doing all that we can with the resources available to us to provide an excellent experience to each and every consumer. We acknowledge that we failed to fizzle in this circumstances. For that we ask forgiveness - Slabway Massage Chair. We await your reaction. Thank YouI purchased a foot massager. Site stated 2-4 day shipment time.
I called number listed and it is a recording that just keeps repeating. States to get on chat on the internet website. I got in touch with chat, stated "presently replying in under 15 minutes". I have been on chat for 44 minutes at this minute and no contact. Ro-bot says "normal wait time 5-15 minutes.
I believe this place is a rip-off and i am going to contact charge card to stop payment. Slabway One Massage Chair. I DO NOT RECOMMEND purchasing anything from this improperly run outfit (if they are a real attire). PURCHASER BEWARE!!!!!! Hello There Ian, We sincerely are sorry for any disappointment or inconvenience you have experienced. Sadly, our shipping partner has been consistently experiencing a surplus in volume and have been not able to satisfy the need.
We understand this is not the experience you were buying into, and we do value your understanding of the present circumstances affecting our carriers nationwide. In relation to your experience with our customer support team, we understand that our service has actually taken a hit this holiday season (Slabway Massage Chair $1499.98). It is our busiest time of the year and this year's occasions have more than tripled our group's work.
We recognize that we failed to fizzle in this circumstances. For that we say sorry. Our records do show that your order was delivered on December 17th. We hope that you've been pleased with your purchase and find terrific use of the Slabway Shiatsu Foot Massager - Slabway Massage Chair Reviews. Put an order on 12/4/20 and the order was canceled mid delivery with no more description!? I have actually called multiple times, sent e-mails utilized the chat widget they suggested and likewise reached out to them via all social media platforms and no response no reply simply no description.
I would like a full refund for the foot massager and 1 year service warranty I purchased. Tonya L ****** Hello Tonya, We best regards regret the clear disappointment and trouble you have actually experienced concerning your current order with Slabway (Slabway Shiatsu Massage Chair Reviews). This is not our objective and not the experience we want for our customer.
This was because of an error in interaction with the pickup at our fulfillment facility. Your bundle was identified and prepared for pickup. Sadly, our shipping partner has been regularly experiencing a surplus in volume and have been not able to meet the need (Slabway Massage Chair Pic). As such, we have actually likewise been not able to guarantee our shipping timespan with the exact same certainty we previously had the ability to.
In relation to your experience with our client service team, we understand that our service has taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our team's workload. We are doing all that we can with the resources available to us to provide a great experience to each and every consumer (Slabway Massage Chair Special Discount).
For that we ask forgiveness. Our records show that you have received the complete refunds as asked for. We wish for the chance to regain your trust in the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and handling on a Friday night at 11:50 pm. They specified due to the COVID shipping would be delayed.
I found the item they were selling might be acquired for $67. 99 and $87. 99 on Amazon with complimentary shipping. I instantly attempted to cancel my order. I sent out an email I called on the phone, for which there was no action. It was now around 12:20. I lastly got a response by Monday early morning telling me the order had shipped.
Nevertheless, it was not deliverable since they had an inaccurate house number. I called UPS and asked to return to sender. They did return to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They need to not have actually charged me for shipping. However, I will make it understood that they are charging double or more of the cost of their products.
It is your duty to do so. You will be benefited from if you do not. I got my foot massager and it worked when then stopped. Now nobody gets the phone and will not address their own chat bot. It's ridiculous. I desire my money back. Hi there Francis, We regret any aggravation you have experienced regarding the functionality of your Slabway Shiatsu Foot Massager along with the aggravation experienced with our client support since late. Their refund policy for their incompetence is absurd. Do refrain from doing organization with these people. Go through ******. I bought a foot massager Nov 26, used it as soon as and it caused me sever discomfort. I called, chatted on their site still no return slip on 12/4/2020. I wish I would have read their reviews prior to purchasing from this company.
I will keep your company on blast for this - Slabway One Massage Chair. The power of social networks. We are sorry to hear your Slabway purchase did not suit your requirements. Our records show that your order was authorized for a refund and that you selected the alternative to have Slabway supply a return mailing slip with the understanding that the cost of the return label would be subtracted from your refund quantity.
At this time, if you want to proceed with the return process you have actually initiated, we ask that you please reply to the support email thread confirming you 'd with to continue. BBB Business Profiles might not be reproduced for sales or advertising functions. BBB Business Profiles are provided entirely to help you in exercising your own finest judgment.
However, BBB does not verify the accuracy of information provided by third celebrations, and does not ensure the accuracy of any info in Organization Profiles - Slabway Massage Chair Amazon. When considering complaint info, please take into consideration the business's size and volume of deals, and comprehend that the nature of problems and a company's actions to them are frequently more vital than the number of problems.
BBB Company Profiles undergo change at any time. If you pick to do organization with this service, please let the service know that you contacted BBB for a BBB Business Profile. As a matter of policy, BBB does not back any product, service or organization - Slabway Massage Chair Review.
On The Area Massage is your California Bay Area and East Bay chair massage expert. Our company believe chair massage is great - Slabway Massage Chair Review...
Massage Chairs are complicated makers with lots of moving parts and advanced computer system components, so things can go wrong. However it's not much various from an automobile, it depends upon how you utilize it and how you look after it that will figure out how long it lasts. So what can break in a massage chair? The most common circumstances of things on a massage chair breaking are those bumps and swellings that can occur during shipment.